LIBQUAL+™ is a survey developed by the Association of Research Libraries (ARL). The purpose of the survey is to provide libraries with a standardized, effective method to measure the quality of library services based on the perceptions of faculty, students, and staff.

The goals of LibQUAL+™ are to:

The survey rates participants' responses to questions on three service dimensions; affect of library services, information control and access, and the library as place. For each dimension there are several questions and for each question the participant is asked to rate the minimum level of service they find acceptable, the perceived level of service they are receiving, and finally their desired level of service.

FAQ (Frequently Asked Questions) about the UW survey

Information and Results from the 2006 Survey

Information and Results from the 2004 Survey